Privacy policy

At Kamalia Khaddar, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase.

By using our website or placing an order with us, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit our website, create an account, or place an order, we may collect information such as:

Full name
Email address
Phone number
Billing and shipping address
Payment information
Order details and purchase history
Information you provide when contacting our customer support team

We may also automatically collect certain information when you visit our website, such as your IP address, browser type, device information, and website activity.

2. How We Use Your Information

We may use your personal information for purposes including, but not limited to:

Processing and delivering your orders.
Confirming your orders and payments.
Contacting you about your order or delivery.
Handling returns, exchanges, and refunds.
Providing customer support.
Improving our products, website, and shopping experience.
Preventing fraud and unauthorized transactions.
Sending promotional emails or offers if you have chosen to receive them.

3. Payment Information

Payments made through our website may be processed by third-party payment providers.

We do not store your complete payment card information on our website. Payment information is handled by the relevant payment provider according to their own privacy and security policies.

4. Sharing Your Information

We do not sell or rent your personal information to third parties.

We may share necessary information with trusted service providers when required to operate our business, including:

Payment processing providers.
Delivery and courier companies.
Website and technology service providers.
Customer support services.
Government authorities or legal organizations when required by law.

Only the information necessary to provide the required service will be shared.

5. Cookies

Our website may use cookies and similar technologies to improve your browsing experience.

Cookies may help us:

Remember your shopping cart.
Keep your preferences.
Understand how customers use our website.
Improve website performance.
Provide relevant offers and content.

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some features of the website.

6. Marketing Communications

If you choose to receive marketing communications from us, we may send you information about:

New products.
Special offers.
Discounts.
Promotions.
Other updates from Kamalia Khaddar.

You can unsubscribe from promotional emails at any time by using the unsubscribe option provided in the email or by contacting our customer support team.

7. Protection of Your Information

We take reasonable steps to protect your personal information from unauthorized access, misuse, loss, or disclosure.

However, no online system or method of data transmission can be guaranteed to be completely secure. Therefore, while we work to protect your information, we cannot guarantee absolute security.

8. Third-Party Websites

Our website may contain links to third-party websites or services.

Kamalia Khaddar is not responsible for the privacy practices, content, or security of these third-party websites. We recommend reviewing their privacy policies before providing them with your personal information.

9. Children’s Privacy

Our website is not intended to knowingly collect personal information from children.

If we become aware that personal information has been provided by a child without appropriate permission, we will take reasonable steps to remove that information where required.

10. Your Privacy Rights

You may contact us if you want to:

Ask about the personal information we hold about you.
Request correction of inaccurate information.
Ask questions about how your information is being used.
Request removal of information where applicable.
Stop receiving promotional communications.

Some information may need to be retained when required for legal, accounting, security, or business purposes.

11. Changes to This Privacy Policy

Kamalia Khaddar reserves the right to update or change this Privacy Policy at any time.

Any changes will be posted on this page. We recommend checking this page from time to time to stay informed about how we protect your information.

12. Contact Information

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:

Kamalia Khaddar
Email: kamaliakhaddarofficel@gmail.com
Phone: 03703019697
Website: www.kamaliakhaddr.pk

We are committed to protecting your privacy and providing you with a safe and reliable shopping experience. Thank you for choosing Kamalia Khaddar.